Contact Us

Contact Us

We're here to help. If you have any questions about your order, our products, or our policies, please don't hesitate to get in touch.

Customer Support

Email: contact@novalisplus.com

Our team typically responds within 24–48 hours during working days (Monday to Friday, excluding bank holidays).

Refund & Returns Enquiries

To request a refund or discuss a return, please email us at contact@novalisplus.com within 30 days of receiving your order. Please include your order number in all correspondence.

Data Protection & Privacy

For any queries or requests regarding your personal data under the UK GDPR, please contact us at contact@novalisplus.com.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk

Legal

Belenita is a trading name. All legal correspondence should be directed to contact@novalisplus.com.

Registered in England & Wales.